When I did my first oil change (not at the dealer) the oil change place in my small town had to DRIVE to the nearest dodge dealer to pick one up.... while I waited
I was not happy, as they had removed the old one and drained my oil before checking to see if they had the right filter, so I ended up sitting there for nearly 2 hours (I was close to just asking them to put the old one back on, fill it back up with oil, and let me leave). If they hadn't had the filter, I would have just gone to the dealer myself, KWIM?
They suggested I pick up a couple of mopar filters and just bring a filter with me next time (little do they know, I probably won't do business there anymore - that was HIGHLY unprofessional, in my book!)