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Discussion Starter #3
I had my boss call the plant to have the car inspected buy quality control does this mean it won't be?
 

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Discussion Starter #5
I think D1 is waiting in line for the bodyshop I don't think it has made it onto the line yet.
 

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I thought quality control only inspected a percentage of the cars.... they end up putting that sticker in the car if they do test it.... or is that a different form of QC?
 

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waynet said:
I think D1 is waiting in line for the bodyshop I don't think it has made it onto the line yet.
Xtreme Thunder said:
Someone posted a list of what all the code meant, I can't seem to find it:eek::mad:
DodgeInfoCenter said:
D1 - scheduled to be built

Dan
thanks everyone for looking it up... anyone know if they can somehow make me more important than the other orders and make my car much faster than the others?? i'd really appreciate it!!
 

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After the car is built, there is a series of things that have to be done to it before it ships. The "88" line is where most of the quality control stuff is done. Electical tests to make sure everything works, visual inspection to make sure everything is up to par. ect.

At the end of 88, the car is started for the first time and taken to "I" status. There they do the Roll test, put it on rollers and run it thru all the gears, taking it to 60, 100, braking, making sure all the drive train stuff works, then on to Toe-in, where the wheels are aligned properly. Then on to headlight aim, where.....headlights are aimed. Then on to water test, where its like a monsoon to see if any water leaks happen.

If it fails any test, its put in "the hole" where any and all repairs are made, and then retested. If it passes it goes to what we call "Protect the Customer" where a group of employee's act as if they are the customer and go over the car with a fine tooth comb. If they see anything they don't like, it goes to the "hole", if it passes, it goes to the Yard to be shipped.

That is Belvidere's "I" status.
 

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Calist said:
After the car is built, there is a series of things that have to be done to it before it ships. The "88" line is where most of the quality control stuff is done. Electical tests to make sure everything works, visual inspection to make sure everything is up to par. ect.

At the end of 88, the car is started for the first time and taken to "I" status. There they do the Roll test, put it on rollers and run it thru all the gears, taking it to 60, 100, braking, making sure all the drive train stuff works, then on to Toe-in, where the wheels are aligned properly. Then on to headlight aim, where.....headlights are aimed. Then on to water test, where its like a monsoon to see if any water leaks happen.

If it fails any test, its put in "the hole" where any and all repairs are made, and then retested. If it passes it goes to what we call "Protect the Customer" where a group of employee's act as if they are the customer and go over the car with a fine tooth comb. If they see anything they don't like, it goes to the "hole", if it passes, it goes to the Yard to be shipped.

That is Belvidere's "I" status.
Man, they must have REALLY been on a Monday-morning hangover when they missed the big "SMILEY FACE" on the side of MY car then...

http://www.caliberforums.com/forums/showthread.php?t=285&highlight=smiley+face
 

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No kidding! :D:D:p
 

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I'm just surprised that they closely scruitinize every single car that comes off the line... I was under the assumption that they only surveyed one out of four or so. Interesting stuff :)

I would guess that paint defects that large would be hard to miss though...
 

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Harley said:
Man, they must have REALLY been on a Monday-morning hangover when they missed the big "SMILEY FACE" on the side of MY car then...

http://www.caliberforums.com/forums/showthread.php?t=285&highlight=smiley+face
Read your post and saw the pics. I didn't mention the very bright Neon Lights in the plant. Doesn't cast much of a shadow line on the cars, even the colors look slightly different when outside in direct sunlight, so I can see how it would be easily missed.

And yes, EVERY car goes thru this, from Management to Union Employee's its very VERY important that we have satisfied customers out there. We will be building this car for the next 10 or so years and want repeat and word of mouth business for years to come. You guys who buy this car decide if my kids go to a good university or community college.
 

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holeydonut said:
I'm just surprised that they closely scruitinize every single car that comes off the line... I was under the assumption that they only surveyed one out of four or so. Interesting stuff :)

I would guess that paint defects that large would be hard to miss though...
What you are thinking of is what we call a Customer Service Audit, or CSA. Its one of about 10 cars that are pulled randomly off the line. We have a group of highly trained Auditors who then drive them for about 60 miles with computers and stuff hooked up to them looking for any flaw in the car. Then they bring them back to the plant and go over them with a very technical fine tooth comb. Everything, and I mean everything has to be within spec. I'm talking gaps between body panels, tail light to body gaps both singlely and comparatively, interior fit and finish, so on and so forth. If anything doesn't pass, its assigned a code L1, L5, L10, and L20 and then the plant manager, upper management, engineers and supervisiors have a "Ass Chewing" meeting about it where they had better have a fix so it never happens again or someone is looking for a new job.
L1's are stuff that a customer might notice and may or may not take it back to the dealer to fix.
L5's are stuff a customer notices that he will take back to the dealer to fix.
L10's are stuff that should never make it to the dealer and thus the customer at all.
L20's are what we call Park and Walks. Your vehicle will leave you stranded by the side of the road and as you can guess, a very pissed off customer.

I was told that every day at the start of business, Tom LaSorda, our CEO and President piles all L20's from every plant on his desk and pulls one at random from the pile. The one he pulls, that guy in charge of that plant had better have a fix so it never happens again or his days at DiamlerChrysler are numbered.
 

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Calist said:
...L10's are stuff that should never make it to the dealer and thus the customer at all....
Sounds like what I have.

The zone rep should be visiting this week to propose/determine a course of action; I'm sure this is something that the factory staff should see firsthand.

I have my own specific proposals to present to him at that time.
 
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